In this fast-paced journey of moving towards doing business online. Understanding the unavoidable circumstances, customers started to accept online business willingly, and some, by force (maybe since they got no other options), and this became a norm around the globe and the corporates started highlighting Digital Trust. Unfortunately, some feel Digital Trust mainly depends on IT security, is this true?
Prompt Engineering is spoken a lot these days. The
interpretation of prompt engineering may seem as a current day topic to many,
but what prompt engineering is all about?
Prompt engineering is a critical approach to software
development that can help you create responsive and efficient applications. By
optimizing performance, focusing on the user experience, and continuously
improving your application, you can create an application that provides a
seamless experience for your users. By following the best practices and using the tools and technologies available, you can implement
prompt engineering in your software development projects and ensure the success
of your applications.
To know more about prompt engineering (read more..)
Technology can give you many flexible ways to reach the customers. But customers should feel, that they are being reached.
This happens only when you reach/touch their hearts, with true service and commitment. Satisfaction in service is a feeling of the heart.
Digitalization or transforming digitally will not necessarily do this, (read more..)
How would you expect the service cost to go down, when the capabilities contributing to the service cost keep going up?
(the capabilities contributing are skilled resources, products and services used by the service provider from internally or externally and many other factors)
While product cost going up is justified, (read more..)
Customer service desk is NOT a shield for corporate management to hide behind from customer concerns ..!
Customer concerns need to be resolved ASAP as committed, you cannot give excuses for violating SLAs or deficiency in quality of service! you should have taken care of possible risk that could have caused these issues.
Customer may not have a choice(read more..)
Being vigilant and having contingency mindset do not mean negativity; it is a way of assuring positive results. (Read more..)
Garbage in garbage out is a term commonly used to state wrong input produces wrong output in the industry.
IS THIS CORRECT…?
Actually garbage in garbage out is a term supposed to be used to state that THERE IS NO PROCESS, (read more..)
